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Tip of the Week

Tip of the Week – Quick trick to supercharge Salesforce Chatter

Chatter

If you haven’t started using Salesforce Chatter, there’s no better time to start than now. And if you’re an old hand at it, you know that Chatter is your hub for collaboration, and over the last several releases, it has grown to so much more, with powerful attachment capabilities, announcements, organization tools, and the list goes on. We’ve shared with you guidelines on best practices for using Chatter and social media tricks to help you get started. We even utilize Chatter ourselves to help bring you better tips each week. But like Facebook and Twitter, being fully engaged in Chatter can be time consuming, and without focus, you can easily miss important updates. But if you’re getting Chatter email notifications, you can supercharge your Salesforce Chatter experience right from your inbox!

This week’s tip is super simple and a surprisingly successful win for our team. Ask your admin to allow email replies to Chatter, and suddenly your inbox will serve as a second home for your Chatter collaboration. Any email you receive from reply@chatter.salesforce.com can now be used as a tool for interacting with your team. Reply to a post, comment, or message to send your response straight from your inbox. Reply with just the words bookmark, like, unlike, follow, or unfollow and that action will be taken care of for you without ever having to log into Salesforce. For more tricks and information on limits, check out the specs here. And enjoy your new, easy Chatter experience!

-Jared and the Salesforce Guys

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