by Mike Walsh | Oct 26, 2017 | Blog, Salesforce-Apps-AppExchange
Same old customer feedback and surveys getting stale? Do you send surveys to your clients, to only get a fraction of them returned? Like most companies, honest feedback from customers and clients is essential to your growth and long term outlook, but it can be hard to get that important data. The GetFeedback app is designed to create a more engaging survey experience and significantly boost response rates. You can build your own fully customizable, brandable, and mobile friendly surveys with just a few clicks.
The #1-rated survey app as reported by Salesforce customers and employees. Build engaging, mobile-friendly surveys that boost response rates by 240%+
Check it out here!
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
by Mike Walsh | Jan 15, 2016 | Blog, Salesforce-Apps-AppExchange
Knowing how your customers feel about your services and products has always been critical, and in today’s social media driven world, it’s more crucial than ever that issues are identified and addressed before you have a public relations nightmare on your hands. There are great tools out there, like Survey Monkey and Zoomerang, but if you just need a simple, free tool for Salesforce, you should be looking at Survey Force by Salesforce Labs!
Survey Force is a Free Salesforce Labs application that allows you to capture feedback in salesforce.com. Survey Force allows you to create 3 types of questions (single select, multi select and free form text) and order your questions via drag and drop. Surveys are deployed via email templates and Sites. Survey results are related to the Contact and/or Case. Reports and Dashboards can be leveraged to analyze survey results.
This app has been around for quite a while, so be sure to check out the reviews to see if it’s going to meet your needs. If nothing else, give it an install and take it for a test drive. There’s nothing to lose and customer satisfaction to gain!
CEO of CloudMyBiz Salesforce CRM consulting services with a deep knowledge in the lending industry. Taking keen interest in the project management side of operations, playing a vital role in the 31% YOY company growth. Strategic leader, mastering the ability to problem solve at every level of the business, providing effective solutions for clients.
