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Tip of the Week – Task Reminders with Salesforce Process Builder

Tip of the Week – Task Reminders with Salesforce Process Builder

Salesforce is a highly customizable system. However, this customizability often comes with a cost.  Take the Process Builder’s Task Reminder feature for example. Task Reminders can be set for any date, time, and individual, anywhere in the world. However, this also means that you have to do a some planning and a little math to make sure that everyone  gets the correct reminder when they really need it.

The default time zone for these reminders is Greenwich Mean Time. So don’t just go and set your timer for 10am, because you won’t get local time, you will get 10am GMT!  Who needs a timer that goes off in the matter of the night? Instead, you have to do some quick math based on your time zone difference to GMT and enter that as your Task Reminder ETA. Simple and effective.

Click Here for More Info on Process Builder!

-Ryan and the CMB Team

App of the Week – Approval Process Reminders by CloudAnswers

App of the Week – Approval Process Reminders by CloudAnswers

Being busy is often a good thing, however, being too busy can lead to small tasks falling through the cracks. When it comes to the approval process, the whole system often gets stalled simply because you forget to make the actual approval. This app is your handy little assistant, automatically sending you an email reminder with the pertinent info and a link to every item waiting on approval.

The main reason for approval processes to get stuck is because users forget they need to approve them. This app gives your users a daily summary email of any pending approval processes assigned to them.

Check it out here!