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App of the Week – Daydream Lightning Bundle

App of the Week – Daydream Lightning Bundle

For any admin or developer looking to build a better Salesforce org, there are a plethora of tools available for download and purchase. However, knowing where to get started can be daunting, especially for those of us who don’t have a lot of extra time to spend on research. So why not go with a bundle of prebuilt components, that will give you so many of those essential add-ons and functions, without the hassle of finding each one individually? The Daydream Lightning Bundle is 10 powerful lightning components, that will instantly improve your org. Included are:

  • Advanced Manual Sharing
  • World/Country Heat Map
  • Advanced Field History
  • Activity History
  • Time Tracker
  • Video Player
  • Dynamic Button
  • Dynamic Banner
  • Team Member
  • Note Search

The Daydream Lightning Bundle is a set of Lightning components that will supercharge your Lightning Experience. Simply drag and drop our components onto your Home or Record pages.

Check it out here!

 

Tip of the Week – Opportunity Splits for Credit and Revenue Sharing in Salesforce

Tip of the Week – Opportunity Splits for Credit and Revenue Sharing in Salesforce

 

Opportunity splits are an easy and effective way to share credit among your sales teams. Not every deal is the work of a single person, or even one single sales team. The Opportunity Splits allow everyone involved to get credit for their work, and show it on their revenue reports. Opportunity Splits have been around for quite a while in Salesforce Classic, but just came out for the Lightning Experience with the Spring ‘18 Release

To set up Opportunity splits, an administrator will need to enable them in your system. Once enabled, sharing credit is easy. Simply navigate to the Opportunity Splits section on an Opportunity and fill out the fields. You can credit team members who are directly responsible for opportunity revenue with revenue splits, which always total 100% of the opportunity amount or you can credit supporting team members with overlay splits, which can total any percentage of the opportunity amount, including percentages over 100%.

Considerations for Creating Opportunity Splits

 

-Ryan and the CloudMyBiz Team

Tip of the Week – Simplifying Salesforce Spring ’18 (Part 2 of 3)

Tip of the Week – Simplifying Salesforce Spring ’18 (Part 2 of 3)

The Spring ‘18 release of Salesforce is big. Really big! So we have put together a 3 part series to simplify everything and highlight 15 of the top features. Welcome to part 2 of 3 of our guide to a simplified Spring ’18 Salesforce release. If you missed last week’s part 1, you can catch up here. For part 2 … read on!

Salesforce Surveys

Gathering quality feedback from clients and customers can be a key to growth and success and a source of giant headaches, all at the same time. While there are a large number of survey apps out there on the AppExchange, as part of the Spring release, Salesforce has created an intuitive survey builder. The easier it is to gather feedback, the better.

The best part about this feature, is that all your survey data is stored in your org, so you can view data, create reports and dashboards, and share insights within your company. This feature is generally available in Classic and Lightning Experience.

Data Privacy and GDPR (General Data Protection Regulation)

Coming in May, new regulations in Europe will play a big role in shaping how companies use and collect data on individuals. Salesforce has rolled out a number of changes to help make it easy for you to approach the coming changes and remain compliant. Some specifics are:

  • New Objects
    • There are many new objects, and particularly the “Individual” object will help companies remain compliant. This object allows tracking of individual customers and their individual preferences and data.
  • Delete Log Files
    • GDPR states that individuals can request to have their data deleted, so Salesforce has added the ability to delete data, and the associated log files
  • Data Privacy Preferences
    • Spring ‘18 makes is possible to store specific preference for individuals
  • Email Read receipts
    • If desired, Salesforce now allows for preventing users from getting read receipts for email messages they send.
  • Additional Resources
    • Finally, if all of this feels complex, Salesforce has added plenty of resources to help guide you

Custom Navigation Bar

In last week’s post, we talked about the highly anticipated customization features included in myLightning, which allows users the ability to customize the look and layout of their screens. Another customization feature being added as part of this release is: users can now significantly modify their navigation bar.

In Lightning, you can now add any object, no matter how granular, to your navigation bar. Accounts, Dashboards or even individual records, or whatever object you need easy access to, can now be popped right onto your nav bar. Further navigation bar updates allow you to reorder items, rename or remove items that you’ve added and add temporary tabs for individualized sessions.

 

Image of two young businessmen using touchpad at meeting

 

CPQ (Configure Price Quote) and Billing Improvements

Salesforce CPQ and Billing offers an end-to-end solution for creating quotes, closing deals, settling invoices, and reporting revenue.  – Salesforce

What’s not to like about that? All directly in Salesforce.

For CPQ, Salesforce is adding:

  • Updated Visualforce pages and line selection abilities
  • The ability to track the status of background contracting jobs
  • Use of the Prorate Multiplier for Order Products

For Billing, Salesforce is adding:

  • Customized billing with dynamic invoice plans
  • Better tools to manage tax for credit and debit notes
  • Improved reporting tools
  • A new payment center to seamlessly manage invoices and payments
  • Pre-rated usage for order products

Community Calendars

The introduction of Community Calendars allows users to share and view calendars from their Lightning community. This is a great way to keep in touch with everyone in your community, plan group events and coordinate meetings. The details of your calendar are also customizable, so if you don’t want to see it on the side panel, no problem. Finally, you can choose who sees your calendar and add the calendars of other team members that you want to view. Simple but effective.

That rounds it up for today’s installment. We hope you learned something and will see you here next week for the final installment of Simplifying Salesforce Spring ‘18!

-Ryan and the CMB Team

Tip of the Week – Try Salesforce Files for Better Documents

Tip of the Week – Try Salesforce Files for Better Documents

Salesforce FilesIs the combination of documents, notes and attachments slowing you down? Is it unwieldy to manage the different file types when you need data fast? If so, you may want to consider moving from Salesforce Classic to Lightning Experience. One the highlights of Lightning, is the switch from notes and attachments to Salesforce Files. In fact, Salesforce is betting on you liking it so much, that they haven’t given you any other options for document types. Gone are the days where you attach multiple file types to a related record. We are now in the era of Salesforce Files.

So what are Files exactly? Files is a document organization system that converts all documents, attachments, and notes into a Salesforce File. Functionality wise, they are a lot like Google Docs.  Salesforce Files are shareable, editable and make it easy for your team to manage all of their important information. What’s more, Files are shared and stored in a folder library system, keeping everything organized in a single location. In short, files do more and provide greater functionality than simple attachments. Though this switch may take time for some users to adopt, the upside of using Files should be more than worth the effort.

Click here for a short video checklist to help you get to most from Salesforce Files!