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Facebook, Google to be stronger after Virus Crisis

Facebook, Google to be stronger after Virus Crisis

Facebook, Google to be stronger after Virus Crisis

Cathie Wood, chief executive officer of Ark Investment Management, discusses her views on how the coronavirus outbreak is affecting U.S. technology giants.

Credit Bloomberg

Sourced through Scoop.it from: www.technology-in-business.net

Really interesting to think about how the tech giants will fare after the crisis, and how that could potentially change the landscape!

App of the Week – Give a hoot about your social cred with Salesforce for Hootsuite

App of the Week – Give a hoot about your social cred with Salesforce for Hootsuite

If your company has a strong Social Media presence, you no doubt will be getting compliments (and sometimes complaints) about your business on Twitter, Facebook, and elsewhere. Meanwhile, your statuses and pictures and blog posts are probably making their rounds and shedding light on countless potential new leads. Adding all those cases and leads to Salesforce could take you hours of copying and pasting, but now with Salesforce for Hootsuite, it’s all just a click away.

Hootsuite is a web application built with the Social Media power user in mind, and offers many ways to help you get a constant 360 view on all your social channels. Adding their Salesforce app gives you the ability to quickly add and update records straight to Salesforce without ever leaving your dashboard.

  • Create new Leads from Twitter and Facebook social profiles.
  • Create Cases from Twitter and Facebook messages.
  • Update information for existing Lead records.
  • Lookup records in Salesforce based on social profile data.

Check out Salesforce for Hootsuite today, and use it to enter all your new #df13 connections (that’s Dreamforce ’13, in case you’re lost)! On that note, the CloudMyBiz team will be clouding around at Dreamforce this week. We’d love to say hello to our Tip of the Week fans!

Tip of the Week – Never lose a thing with Tags in Salesforce

Tip of the Week – Never lose a thing with Tags in Salesforce

Have you ever searched for that one specific record, but couldn’t remember enough details to find it? Is keeping track of all the Leads and Contacts you saw at that tradeshow a hassle? Don’t you wish you could take all the reports, dashboards, and solutions you need and put them into one folder? Twitter lets you tag posts to make them easier to find later on, and so does Facebook, and even Chatter.

With Tags in Salesforce, you can do the same thing! Simply enable Tags in your org and you’re ready to find all your related records, no matter what object, in just a couple clicks. Now, you’ll be able to add tags to all your records, and you’ll have a new dropdown on the sidebar where you can instantly search for all your Recent Tags. Happy tagging, and keep an eye out for our next Tip of the Week!

-Jared and the Salesforce Guys

P.S.: Winter ’14 is out! Catch our four favorite features in next week’s blog post.