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Einstein

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How Salesforce is Approaching AI

It was a big part of Dreamforce 2019. It was the subject of a handful of keynotes. And it is slowly creeping into everyday aspects of our lives. The “It” is AI. AI, in the form of Einstein, is quickly growing in role and importance inside the Salesforce platform. However, the AI of Salesforce isn’t […]

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Coming Soon: Einstein Opportunity Scoring for Salesforce

Announced as a part of the Spring release of Salesforce for 2020, a previously paid feature of Einstein is going widespread. Einstein Opportunity Scoring will be fully available to all Salesforce Sales Cloud users who have Enterprise, Performance, or Unlimited Editions. What does Einstein Opportunity Scoring give you? The Einstein AI essentially gives sales reps […]

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Do You Have Salesforce Chatbots?

Einstein Bots Are Here! With the most recent release of Salesforce, (Summer ‘18) Einstein Bots are now generally available. Einstein Bots are customizable chatbots that simulate human conversation with either text or talking. No, these are not little AI robots running around inside your computer but is a program that used tree-based logic and keywords […]

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