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App of the Week – Email-to-anything: Lead/Custom Case Automation

Email integration with any Salesforce object? Including custom objects? It might sound too good to be true, but this app is 100% real.  With this handy app you can setup sales automation (Email to Lead or Opportunity); support automation (Email to Custom Case; Create IT Support Requests Automatically; Raise trouble tickets for a Salesforce Helpdesk) […]

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App of the Week – Use DemandTools for Powerful Administrator Productivity

This data quality toolset gives administrators significantly increased power over their data. Use it to mass load, manipulate and verify any data. You can de-dupe data sets (even Leads that duplicate Contacts or Accounts) and compare external data to Salesforce data. DemandTools is exactly what administrators need to manage and control their Salesforce org. “DemandTools […]

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