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DNC Check – Do Not Call Lookup

DNC Check – Do Not Call Lookup

 

It’s a highly talked about and relevant issue these days: the do not call list and marketing calls. If you are like most people, you have been seeing an increasing number of marketing and sales calls to your personal phone and are probably annoyed about it. Don’t be one of those annoying callers. Do your homework before you call, and find out if the number is registered on a Do Not Call list. Remaining respectful and complaint is good for your relationships and good for business.

DNC Check is updated daily and returns information from the 3 Do Not Call databases: the National Do Not Call Registry, State, and DMA. In addition, it also identifies which numbers are associated with known litigators as well as providing phone type.

Check it out here!

Do You Need a Salesforce Security Health Check?

Do You Need a Salesforce Security Health Check?

 

Salesforce is an investment. You put a lot of time, love and energy into making it work for you and just like anything in life that requires significant investment, sometimes we need to slow down and take a look at the health of whatever it may be, relationship, CRM or otherwise.

The Salesforce Security Health Check is one of the best ways to quickly and accurately look at your org, and ensure you don’t’ have any potential vulnerabilities in the system. Keeping your system safe and secure not only protects you and your business, but your customers as well.

How Does it Work?

The Salesforce Security Health Check tool calculates a score that measures how well your security settings meet either the Salesforce Baseline Standard or your selected custom baseline. This baseline score looks at a number of settings, and then determines if they are high risk, medium risk or low risk. Each of these settings, high, medium and low have associated values for each.  

Specifically, the Security Health Check looks at your settings for Login Access Policies, Network Access, Password Policies, Remote Site Settings, and Session Settings groups.

Settings that meet or exceed compliance raise the score, and settings at risk lower the score. Simple as that.

What if your company has different security standards than Salesforce? Not a problem, because interested admins can create custom baseline scores with a quick setup process. This is especially useful if you need higher security standards for a particular setting group, based on your industry or business.

If your business has experienced significant growth since deploying Salesforce, it may be a good idea to perform a Salesforce Security Health Check. To get started, follow the link below to see a quick start guide from Salesforce, or feel free to contact one of our Salesforce Consultants here at CloudMyBiz

Click here to learn how to get started with Security Health Check!

-Ryan and the CloudMyBiz team

Tip of the Week – Data Privacy in Salesforce Becoming More Important Than Ever!

Tip of the Week – Data Privacy in Salesforce Becoming More Important Than Ever!

There is quite a bit of excitement in the blogosphere and Salesforce communities around the upcoming Spring ‘18 release. After all, it’s a big release and what’s not to be excited about? There are all sorts of improvements, features and customizations coming to your Salesforce org. However, some of the less sexy but still critical changes revolve around GDPR (General Data Protection Regulation) and what Salesforce is doing to enable compliance.

What is GDPR?

If your business is in, or has significant dealings in the European Union, you almost certainly know about GDPR already.  However, for the uninitiated (or for those whom the 2015 GDPR announcement feels like an eternity ago and need a refresher) GDPR is a new privacy regulation in the EU, set to take effect on May 25, 2018, aimed at giving individuals more control over how their data is collected, used and stored. Up till now, there has been no unifying law that governs data privacy in the EU.

Who GDPR Affects?

Any organization that processes personal data of EU individuals, including tracking their online activities, is within the scope of the GDPR law, regardless of whether the organization has a physical presence in the EU. So if you contract with any individuals or businesses in Europe, you will be legally bound to comply.

What Are the Main Points of GDPR?

  • Expanded definitions of “Personal Data”
  • Requires that consent of personal data be ‘freely given, specific, informed, and unambiguous’
  • Any data collected must be used for limited and specifically stated purposes
  • Data must be used as minimally as possible
  • Data must be accurate, kept up to date, and deleted if no longer necessary
  • Everything collected must be kept safe and secure
  • Organizations need a “Data Controller”, who is a designated user to maintain data and be able to demonstrate compliance with the GDPR
  • Individuals have the “Right to Access and the Right to Erasure”. Meaning that they can request to see the entirety of what Data you have of theirs, and they can ask to have all of it completely erased if desired

What Do I Do to Remain Compliant?

There are quite a few steps for each company, based on their individual data practices, but the  best general advice is to be extremely transparent and careful with how you collect, use and store data. The good news for Salesforce users is that the platform is working hard to make it easy for you to remain compliant.

Take a look here for a great overview and recommendations for first steps. If you need to go one step further and really gear up for the change, Salesforce Shield may be just what you need!

-Ryan and the CMB Team

App of the Week – F-Secure Cloud Protection

App of the Week – F-Secure Cloud Protection

Whether you are a large conglomerate, or a small business startup, everyone needs to protect their files from viruses and malware. Nothing can be more devastating that malware corrupting all your important data. Further, keeping in line with regulatory & internal GRC (Governance, Risk and Compliance) requirements can ensure  your peace of mind. You can do all of this, in real time, with F-Secure Cloud Protection.

F-Secure gives next-gen antivirus & analytics for files and URLs. Protect your company & community users from malware and meet compliance requirements. Enterprise grade solution designed to complement the Salesforce-provided security features for all Salesforce Clouds.

Check it out here!

App of the Week – Essential Cloud Data Protection with CloudLock

App of the Week – Essential Cloud Data Protection with CloudLock

If you rely on cloud technology to operate your business, comprehensive data and information security are essential for you. Though Salesforce is known for being reliable and secure, it never hurts to have added protection layers installed on your end. This app by CloudLock allows you to continuously monitor your Salesforce environment, improve security and enforce data compliance.

CloudLock for Salesforce helps organizations discover and protect sensitive information throughout their Salesforce environment. With CloudLock, organizations can securely deploy Salesforce domain-wide, while maintaining a strong security posture.

Check it out here!