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App of the Week

App of the Week – Valuable Service and Sales Insights with FullStory

If you or your company could use some help troubleshooting client app issues, or want to gain valuable usage insights for your sales team, take a look at FullStory. FullStory gives you the ability to watch and understand how customers use your product by recording and replaying every on screen click, swipe and scroll. All of these interactions are then stored on the user’s Salesforce profile. 

FullStory lets support agents and sales reps see where customers stumble, guide product demos, co-browse in live time, and definitively answer questions.

Check it out here!

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