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App of the Week, Blog

App of the Week – InGenius: Open CTI for Sales, Service and Contact Centers

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Sales and service calls come with their share of built-in challenges and stresses. From calling leads to dealing with current customers, it can be challenging enough to properly solve the issues at hand. So why would you use a dailer and call service that only makes it more challenging?  With the InGenius app, you get all sorts of features to make your calls smoother and integrates a number of the most common phone systems directly to Salesforce.

InGenius CTI helps contact centers increase productivity and provide a better customer experience with features like click-to-dial, screen pop, call logging and Omni-Channel integration.

Check it out here!

 

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